Terms and Conditions
Last Updated: September 22, 2026
By accessing this website, creating an account, placing an order, or purchasing any product from Pure Helix Research, you agree to be bound by these Terms and Conditions.
1. Eligibility to Purchase
Products offered by Pure Helix Research are intended solely for lawful in vitro laboratory research use by qualified persons and entities.
By purchasing from this website, you represent and warrant that you are at least 21 years of age, legally permitted to purchase the products in your jurisdiction, and acting on behalf of a legitimate laboratory, research institution, business, qualified organization, or in a professional research capacity.
You further certify that you possess the knowledge, training, facilities, equipment, and safety procedures appropriate for the safe and lawful handling of research chemicals and laboratory materials.
2. Research Use Only Restrictions
All products sold by Pure Helix Research are strictly for Research Use Only (RUO) and intended for in vitro laboratory research.
Products are not intended for human consumption, injection, topical application, veterinary use, therapeutic use, diagnostic or clinical use, household use, cosmetic use, food use, or any other unauthorized purpose.
Products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
By purchasing, possessing, or using products from Pure Helix Research, you agree to use them only for lawful laboratory research purposes and in accordance with applicable laws and regulations.
3. Purchaser Responsibilities
By placing an order with Pure Helix Research, you acknowledge that laboratory research materials may require specialized knowledge, equipment, handling procedures, storage conditions, and disposal methods.
The purchaser is responsible for:
- determining whether a product is suitable for the purchaser’s intended lawful research application;
- reviewing available product and technical information;
- implementing appropriate laboratory controls and safety procedures;
- properly receiving, storing, handling, transporting, using, and disposing of products; and
- complying with all applicable laws, regulations, institutional requirements, and safety standards.
To the fullest extent permitted by applicable law, the purchaser assumes responsibility for risks arising from the improper, unlawful, negligent, unauthorized, or unintended handling or use of products purchased from Pure Helix Research.
4. Compliance With Laws
You are responsible for determining whether the purchase, import, export, receipt, possession, transportation, storage, and use of a product is lawful in your jurisdiction and any jurisdiction through which the product may pass.
You agree to comply with applicable local, state, federal, and international laws and regulations concerning research materials, chemical handling, workplace safety, shipping, labeling, import and export controls, and waste disposal.
Pure Helix Research reserves the right to refuse, restrict, review, or cancel an order when we reasonably believe that a transaction may violate applicable law, these Terms and Conditions, or our Research Use Only restrictions.
5. Account Information and Order Acceptance
You agree to provide accurate, current, and complete information when creating an account or placing an order.
Submitting an order does not constitute acceptance by Pure Helix Research. All orders are subject to review, product availability, payment authorization, and applicable compliance requirements.
Pure Helix Research may reject, restrict, or cancel orders where permitted by law, including in circumstances involving:
- suspected misuse or prohibited use;
- inaccurate or incomplete customer information;
- product availability;
- pricing or listing errors;
- suspected fraudulent activity; or
- legal, regulatory, safety, or compliance concerns.
If payment has already been collected for an order that is subsequently canceled, any applicable refund will be processed in accordance with our policies, applicable law, and payment-processor requirements.
6. Pricing and Payment
Product prices, descriptions, specifications, and availability may change without notice.
Pure Helix Research reserves the right to correct typographical errors, pricing errors, inaccurate product information, and other listing errors.
Unless otherwise agreed in writing, payment must be successfully processed before an order is released for fulfillment.
You represent that you are authorized to use any payment method submitted and that the billing information you provide is accurate.
The purchaser is responsible for applicable taxes, duties, fees, or other charges associated with an order unless otherwise stated.
7. Shipping and Delivery
Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.
Pure Helix Research may restrict shipping destinations, shipping methods, quantities, or product availability based on operational, safety, legal, or compliance considerations.
Customers are responsible for providing a complete and accurate shipping address and ensuring that an appropriate recipient is available to receive the shipment.
To the extent permitted by applicable law, Pure Helix Research is not responsible for delays or delivery failures resulting from circumstances outside our reasonable control, including carrier delays, customs actions, incorrect customer information, weather events, or other transportation disruptions.
8. Returns, Cancellations, and Order Issues
Due to the sensitive nature of our research products and quality-control requirements, Pure Helix Research does not accept product returns or exchanges, except where otherwise required by applicable law.
If an order arrives damaged, incorrect, or missing an item, please contact support@purehelixresearch.com promptly. We may request the order number, photographs, packaging information, or other documentation necessary to evaluate the issue.
Cancellation requests must be submitted before an order has shipped or otherwise been processed for shipment. Once an order has shipped, it cannot be canceled.
Pure Helix Research reserves the right to determine the appropriate resolution for eligible order issues in accordance with applicable law and our posted policies.
9. Prohibited Uses
You agree not to use, or permit another person to use, products purchased from Pure Helix Research for unlawful, unsafe, or unauthorized purposes.
Prohibited uses include, without limitation:
- human administration or consumption;
- veterinary administration or use;
- therapeutic or diagnostic applications;
- clinical applications;
- food or dietary use;
- cosmetic or household use;
- unlawful resale or redistribution; or
- any use that violates applicable law or safety requirements.
Products may not be intentionally mislabeled, repackaged, marketed, transferred, or redistributed in a false, misleading, unlawful, noncompliant, or unsafe manner.
10. Product Information and No Professional Advice
Product descriptions, specifications, technical information, certificates, testing information, FAQs, website content, and communications provided by Pure Helix Research are provided for informational and research-related purposes.
Such information does not constitute medical, legal, regulatory, or other professional advice.
Purchasers are responsible for independently evaluating available information and determining whether a product is appropriate for their lawful research requirements.
11. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website, services, content, and related materials are provided on an “as is” and “as available” basis.
Except for any warranties that cannot lawfully be excluded, Pure Helix Research disclaims express, implied, and statutory warranties to the fullest extent permitted by applicable law.
Nothing contained on this website creates a warranty beyond any express written warranty specifically provided by Pure Helix Research.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Helix Research and its owners, officers, employees, contractors, affiliates, suppliers, and agents will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to use of the website, an order, or a product.
To the fullest extent permitted by applicable law, Pure Helix Research’s aggregate liability arising from a particular product or transaction will not exceed the amount actually paid by the purchaser for the product giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Pure Helix Research and its owners, officers, employees, contractors, affiliates, suppliers, and agents from claims, liabilities, damages, losses, costs, or expenses arising from:
- your violation of these Terms and Conditions;
- your violation of applicable law or the rights of another party; or
- your unlawful, unauthorized, or improper possession, handling, storage, transfer, use, resale, import, export, or disposal of products purchased from Pure Helix Research.
14. Intellectual Property and Website Use
Unless otherwise indicated, website content, branding, text, graphics, logos, photographs, designs, and other materials displayed on the Pure Helix Research website are owned by or licensed to Pure Helix Research and may be protected by applicable intellectual-property laws.
Except where permitted by law or authorized by Pure Helix Research, website materials may not be reproduced, distributed, modified, republished, commercially exploited, or used to create derivative works without permission.
15. Changes to These Terms
Pure Helix Research may update these Terms and Conditions periodically.
When changes are made, the updated version will be posted on this page and the Last Updated date may be revised accordingly.
Your continued use of the website after revised Terms become effective constitutes acknowledgment of the updated Terms to the extent permitted by applicable law.
16. Governing Law and Disputes
These Terms and Conditions and disputes relating to the website, products, or transactions will be governed by applicable law.
Any dispute will be handled in a court or other forum having proper jurisdiction, subject to any rights or remedies that cannot be waived under applicable law.
17. Severability
If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by applicable law.
These Terms and Conditions, together with other applicable policies and notices displayed on the Pure Helix Research website, constitute the terms governing use of the website and purchases from Pure Helix Research, except where superseded by a separate written agreement.
18. Contact Us
Questions concerning these Terms and Conditions may be directed to:
Pure Helix Research
Email: support@purehelixresearch.com
